FAQ Download Codes

Go to https://os.bookwire.de/voucher/welcome and enter your Download Code and the control code displayed. Confirm the entry. In the next step, select the desired format and enter your email address. An email with a download link will then be sent to your email address. This process may take a few minutes. Once you receive the email, click on the download link. Please note that the download link is valid for 28 days. The download will start automatically.

How often you can redeem a Download Code is determined by the publisher. In the case of an individualized code, a second redemption is usually not possible. However, you can download the file a total of three times.

You can download each file up to three times.

The period of time or how long the Download Code can be redeemed is determined by the publisher. If the specified date has passed, the code is no longer valid. The title can no longer be downloaded.

An audiobook is a standalone publication of spoken content that can be listened to on a smartphone, tablet PC, computer, or MP3 player.

To listen to an audiobook, you need a playback device, such as a smartphone, tablet PC, computer with audio output, or MP3 player.

Please note that the free audiobook is for your personal use only and may not be given away.

The ZIP file format is a format for lossless compressed files. By packing the data into a ZIP file, it is significantly reduced in size and can be uploaded and downloaded more quickly.

MP3 is the most widely used format for audio files today.

First, go to https://os.bookwire.de/voucher/welcome to redeem the Download Code. Once you activate the download link, it will automatically download a ZIP file. In order to use the file after downloading, you will need to unzip or extract the file. One of these options is available if you right-click on the ZIP folder. Choose this option and follow the instructions. After completion, you will have a folder with MP3 files that you can transfer to your device, for example, via cable.

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An ebook is an electronic book that can be read on a digital reading device such as an ebook reader, a tablet PC or even a smartphone.

To read an ebook, you need a reading device such as an ebook reader, a tablet PC, a smartphone (iOS/Android), or a computer with the appropriate reading software. If the title is protected with Adobe DRM, you will need a free Adobe ID. If you don't already have an Adobe ID, you can create one at https://accounts.adobe.com/.

Please note that the free ebook is for your personal use only and may not be given away.

To read the title on your Kindle ebook reader, you will need a Mobipocket (Mobi) file.

To read the e-book on your Tolino ebook reader, you need an EPUB file.

Basically, except for Amazon's Kindle reader/Kindle app, almost all readers can handle the EPUB format.

There are many free programs for PC or MAC. We can recommend Adobe Digital Editons. You can download the free program here: http://www.adobe.com/de/solutions/ebook/digital-editions/download.html.

EPUB stands for "Electronic Publication" and is a file format for digital books.

This format allows dynamic text flow that adapts to the screen size. Since it is an open file format, the file can be easily transferred to different reading devices.

Mobipocket (also Mobi), like EPUB, is a dynamic ebook format used primarily on Kindle readers.

PDF (Portable Document Format) is rendered unchanged on all display media. Page layout, image placements and text size related to the page are preserved. Styles and fonts are integrated into the file and can be displayed even if the computer does not have the same fonts. PDF is used especially on desktop screens, notebooks or tablets. On ebook readers, PDFs can only be displayed poorly or not at all.

The transfer process of the ebook differs depending on the copy protection. First go to https://os.bookwire.de/voucher/welcome to redeem the Download Code. To transfer a watermarked file to your e-book reader, connect your reader to your computer. After the reader is displayed to you, double-click it to open it and put the EPUB file into the "Books" folder. After that, you can disconnect the reader from the computer and start reading.

If the ebook has digital rights management (Adobe DRM) for protection, additional steps are necessary before transferring it to the reader. To use the file after download, you must authorize it to your Adobe ID. The Adobe ID is a personal, non-transferable user identifier. Devices and reader software on which you want to use the ebook must be linked to the same Adobe ID in order to open the e-book. If you don't already have an Adobe ID, you can create one at accounts.adobe.com.

Connect your Kindle to your computer and double-click to open it. Put the mobi file in the “Documents” folder. After that, you can disconnect and start reading.

Connect the tablet to the PC using the USB cable provided. Your operating system, such as Windows, will automatically recognize the tablet as a removable device. Double-click on the device. Open the “LumiBooks/MoonReader/...” folder. (the tablet's default reader) with a double-click and copy your ebooks to this folder on the tablet.

No, unfortunately this redemption method is not available.

The watermark contains the encrypted and therefore not directly visible information of your email address. This can be used to trace the distribution if necessary. No further information about you is stored here. The advantage of watermarked files is that they can be used on all devices that can display the EPUB or PDF format. Adobe DRM copy protection does not need to be supported in this case.

Adobe DRM is a copy protection that encrypts the ebook to the extent that it can only be opened with an Adobe ID. After the file is initially decrypted, it cannot be opened with another Adobe ID, but only with devices authorized by you. If the title is protected with Adobe DRM, you need a free Adobe ID. If you don't already have an Adobe ID, you can create one at https://accounts.adobe.com/.

If the file has no copy protection, it is not subject to any restrictions and can be transferred to different devices.

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